13 March 2020
As of this date we do remain open and are using extra care and hygiene measures for our guests. We will remain open until directives from the Moroccan government and health authorities state otherwise.
We are very aware that life, especially in the travel world, is constantly changing and in flux regarding the outbreak of this virus. Please know that we are doing our best to keep up with emails and inquiries from guests that have reservations with us. Our current situation follows;
Lastly, if your trip is scheduled for May or June, or later, we will be responding; however we ask you to please be patient and understanding as we work through earlier tours first.
Because we operate very small group tours it is very important that we have an accurate count ahead of time. When you purchase your ticket you have the option of including insurance on your ticket. This is offered by an outside company that we have partnered with. If you are worried that you may need to cancel your tour please review this and consider purchasing.
If your tour is under 2 weeks away and you need to cancel we can not offer you a refund or exchange. Please consider this when making your reservation.
No Show Policy
Our tours start promptly at the time noted on the ticket for both group and private tours. Our guides will wait an additional 10 minutes however after this time they will leave. There are no refunds or rebookings offered for no-show guests.